Problems logging in?
If you need to reset your password it will need to contain the following:.
 
a.     at least 12 characters
b.     at least 1 number, and
c.     at least 1 non alphanumeric character (for example ! £ $)
 
You will also need to ensure your new password is not the same as a password you have used before.

Should you not meet the requirements at the first attempt you will need to request a new password reset link. 

Still need help?
Please contact the Registration team on 020 7202 0707 / registration@rcvs.org.uk.
 
Locked accounts
Accounts are locked automatically after five incorrect login attempts. If your account is locked due to too many incorrect attempts, it will automatically unlock after 15 minutes and you may proceed to the ‘Re-set your password’ option if needed.

  Difficulties logging in?
Please see our video guides for help on logging in to My Account.

Veterinary surgeons, veterinary nurses, and non-PSS practices experiencing difficulties should contact the Registration team on 020 7202 0707 or email registration@rcvs.org.uk.


PSS practices experiencing difficulties should contact the PSS team on 020 7202 0767 or email PSS@rcvs.org.uk.